Gridpoint
Calls come in while you work
Your hands are on the panel, not the phone. After-hours and weekend calls go straight to voicemail, and voicemails rarely become jobs.
Never miss another customer call, even when you're on the job.
I'm Paul Mikhay — a journeyman electrician, not a marketing firm. When you're in an attic or halfway through a wire pull, my system texts your missed calls back in seconds, keeps the homeowner from dialing the next name on Google, and books the job. You approve every word it sends before it goes live.
Free 20-minute demo · No contract · Live in days
AI
Your Business Line
Today, 2:14 PM
Missed call from (864) •••-0134
Hi, this is Mike's Electric! Sorry we missed you, we're on a job. How can we help?2:14 PM · sent automatically
Half my kitchen outlets stopped working. Can someone come this week?
We can help with that. We have Thursday 9am or Friday 1pm open. Which works better?2:15 PM
Thursday 9am works 👍
You're booked for Thursday at 9am. We'll text a reminder the day before. 🎉Job booked · no call answered
Family-run, built by an electrician
Setup live in days, not months
Every call answered, 24/7
Month-to-month · cancel anytime
Missed call texted back in secondsthe homeowner stops dialing down the list◆
Nights, weekends, 11 PM emergenciesanswered live while you sleep◆
Callers qualified before they reach youno more tire-kickers on the drive home◆
Estimates booked onto your calendaryou quote the work, you don't chase it◆
A site that ranks and books the jobevery web lead answered the same minute◆
One rescued service call pays the month$297, month to month, cancel anytime◆
Your number, your greeting, your rulesyou approve every word before it answers◆
Every Google review answeredyou approve the reply before it posts◆
You're up a ladder. The phone rings. The job goes to the next guy.
When a homeowner needs an electrician, they don't leave a voicemail and wait. They call the next name on Google. Every unanswered call is a job you paid marketing dollars to attract, handed straight to a competitor.
27%
of calls to businesses go unanswered
85%
of callers who hit voicemail never call back
Under 10 sec
for the text-back to land after a missed call
Sources: Invoca call-report data; industry speed-to-lead studies. Your own numbers replace these in the live calculator below.
The longer they wait, the fewer become customers
Answered under 5 min
35% convert
5–10 min
24%
10–30 min
9%
30+ min
4%
Slow callbacks lose the job
By the time you call back at 6 PM, the customer booked whoever answered first. Speed decides who wins the work.
Your website doesn't help
An outdated site (or none at all) tells customers you might not show up either. First impressions get formed before the first call.
That call you missed while you were in a panel wasn't a call. It was an $800 service upgrade that went to the next electrician on Google.
Compare
Voicemail vs. answering service vs. Gridpoint
| What matters | Gridpoint | Answering service | Voicemail | What the gap costs |
|---|---|---|---|---|
| 9pm emergency call | Texted back in seconds, escalated to your on-call phone | A message for the morning | Dead air | Emergency work is the best-paying call you get. One a month is $500+ |
| Caller won't leave a message | Caught by text before they dial again | Gone | Gone to the next Google result | 85% never call back. One lost job a month is ~$350, gone quietly |
| Who books the job | Booked straight onto your calendar | Not them | Nobody | A booked estimate is the whole point; unbooked leads round to $0 |
| Who owns the number | You — in writing | Usually them | You | Switching costs later: reprinting trucks, cards, and Google. Call it $1,000+ |
Dollar figures are estimates at a $350 average job. Drag the calculator below to your own numbers.
What we do
Four ways we make sure you never lose another lead
Plain-spoken, and we do the setup ourselves, usually live within days. One local partner covers all four.
Fastest to live: most installs run inside a week
Missed-Call Text-Back
Every missed call gets an instant, friendly text from your business, before the customer dials your competitor. We call the install the Missed Call Rescue system.
- Responds in seconds, 24/7, even on jobs, at supper, or asleep
- Keeps your existing business number
- Captures the customer's name, need, and urgency
What's installed: dedicated tracking number in your name · text-back flow tuned for electrical calls · booking calendar · emergency escalation rules · carrier registration.
Under 10 sectext-back lands
24/7on jobs, at supper, asleep
Your namethe number is bought in it
Fullest coverage: nights, weekends, mid-panel
Full Call Answering System
A natural-sounding assistant that answers calls and website chats, qualifies the lead, and books the job on your calendar.
- Answers every call on nights, weekends, and holidays
- Books real appointments straight into your schedule
- Filters tire-kickers so you only talk to real jobs
How it works: trained on your services and prices, it answers like your best office manager and hands off to you when it matters.
0 missedevery call answered by design
Announcedalways says it's automated
You approveevery word before it goes live
The front door: feeds the other two
Website Build & Redesign
A fast, modern website that ranks on Google, looks trustworthy on a phone, and turns visitors into booked estimates.
- Built to load fast and rank for local searches
- Click-to-call, booking, and instant chat built in
- Looks professional on every phone and laptop
How it works: we design, write, and launch it for you, then wire it into your text-back and Full Call Answering System so no lead slips.
From $750prices on the page
Daysnot a months-long rollout
Wired infeeds text-back from day one
Low-effort win: runs off jobs you already finished
Google Review Engine
When homeowners pick an electrician, they read your reviews before they ever dial. We turn finished jobs into fresh reviews, and make sure every one gets answered, in your voice, with your sign-off.
- Review request texted the same day the job closes
- A reply drafted for every review that comes in, good or ugly
- Nothing posts until you approve it
How it works: we watch your Google profile, draft each reply in plain English, and send it to your phone. You tap approve, it posts. Review asks go out automatically after completed jobs.
Every reviewgets an answer
You approvebefore anything posts
Same daythe review ask goes out
From first call to never missing one, in three steps
Book a free demo
A 20-minute call. We show you exactly what your customers will experience, using your business, not a canned demo.
We set everything up
We connect your existing number, train the AI on your services, and test it with you. You approve everything before it goes live.
You stop losing leads
Every call gets answered or texted back within seconds. Jobs land on your calendar while you stay on the tools.
See it catch a lead before your competitor does.
Book a Free Demo
Free 20-minute demo · No contract · You approve everything first
See for yourself
Proof you can test from your own phone
We're a local shop earning its review wall the honest way: one real client at a time. Until those names are up here, this is proof you can check yourself in the next two minutes.
Run the demo on us, right now
Call our line, and notice the area code before you even dial: 864, the same one your customers see. If we're with a client and the call rings out, watch the text-back land on your phone in seconds. That is the exact system your customers would experience, working on the number you just dialed.
(864) 477-7895The product answers even when we can't, which is exactly the point.
- This website is the portfolio. We sell contractor websites, and the site you're reading is our own work, built to the same standard yours would be.
- Reviews arrive with names attached. The testimonial wall stays empty until real clients fill it. If a review ever appears here, it happened, and you'll be able to call the company that said it.
- You approve everything. Greeting, questions, emergency rules: nothing answers your customers until you've heard it and signed off.
Do the math
See what missed calls are quietly costing you
Drag the sliders to your business. This is the work walking straight to a competitor every month.
Walking out the door
$1,289
a month — about $15,470 a year in jobs handed to the next electrician on Google.
Missed-call text-back pays for itself on the first saved call.
Simple monthly pricing. No contracts. No surprises.
Most plans cost less than one job you'd otherwise lose to a missed call each month.
Founding three — $0 setup, and your first invoice only exists after your first rescued call shows up in the log. Three slots. They close September 1. In trade, I get a 60-second video of you saying what happened.
Missed Call Rescue
For the shop where the owner's phone is the office.
$297/mo + $997 setup · Founding: $0
- Instant text-back from your number in seconds
- Every conversation in one inbox with the customer's name and what they need
- Booking straight onto your calendar
- Monthly call log showing dollars rescued
- Review Engine available as an add-on; ask on the demo call
Under 10 rescued calls in month one? The month's refunded, and it's free until it delivers.
Answered + Booked
When you want the phone answered live (nights, lunch, mid-panel) and jobs booked without you.
$397/mo + $1,497 setup
- Everything in Missed Call Rescue
- Calls answered around the clock, honestly introduced as automated
- Emergencies escalated to your on-call phone
- Never gives electrical advice (hard-coded)
- Google Review Engine included: replies drafted, you approve each one
20 rescued calls in 60 days or we work free until it happens.
Website + Growth
For current clients whose site is leaking the leads we catch.
from $750+ $49/mo care plan
- New website build or redesign
- Local SEO setup (Google Business Profile)
- Click-to-call, booking & chat built in
- Ongoing updates included
Every plan includes
- ✓ Carrier compliance (A2P) registered and maintained for you
- ✓ Your number bought in YOUR name — it leaves with you if you ever go
- ✓ Month to month, no contract
- ✓ A real human on the other end: Paul, the electrician who built it, not a call floor
Part-time office helpabout $2,400/mo, gone at 5pm
Answering service$125–400/mo, takes a message, books nothing
Big-name texting platforms$450–900/mo, annual contract, they keep the number
Gridpoint$297/mo, month to month, the number is yours
30-day performance guarantee. If your calls aren't getting answered measurably better in the first month, you don't pay for that month. Every plan is month-to-month: no contracts, no hidden setup fees, cancel anytime.
Not sure which fits? Book a free call and we'll tell you honestly, even if the answer is "you don't need us yet."
Marketing agencies ask for twelve months and a contract. This shows up in week one: your first rescued call lands in the log, with a timestamp.
It catches and books the calls, but quoting the work stays yours.
From the same shop
The phone is half the money. Material is the other half.
We also build Gridpoint OS: procurement software that runs an electrical contractor's whole material loop: field request, approval, vendor quotes, PO, delivery. Every order on the record, every job's spend on one screen, and the "where's my wire" calls gone.
Order without the office trip
The foreman requests material from the lift: job picked, items picked, submitted, with no text threads or napkin lists.
Catch errors before the PO
Approvals check the budget, and the warehouse checks the shelf, before a dime is spent. Misorders and double-orders get caught while they're still free.
Fits how your shop runs
One-step for the owner who is the office. Two-step when a foreman requests and you approve. Full chain (foreman, PM, warehouse, purchasing) for the shop with a front office. Unlimited users on every tier.
Why Gridpoint Solutions
Built for the trades, by people you can reach
We're not a faceless platform routing you to a call center three time zones away, and we're not a marketing agency dabbling in AI. Founder Paul Mikhay is a journeyman electrician who went on to own a general construction company; he built this for the version of himself who was up a ladder watching a job go to voicemail. Based in the Upstate, working with electrical contractors all over the country, we sit down with you, find the stress points, fix the worst one first, and hand back the time, margin, and peace of mind that make the work worth it. Read Paul's story.
Actually reachable
When you call us, a person you've met answers, wherever in the country you run your trucks. Local to the Upstate? We'll meet you at the job site or the coffee shop.
Live in days
Skip the months-long rollout. Text-back can be running this week; the Full Call Answering System within days of your go-ahead.
Honest pricing
Prices on the page, month-to-month plans, cancel anytime. We keep clients because the phone keeps getting answered.
Straight talk
Been burned by a marketing company before?
Most agencies learn the trades on your dime. I paid my dues in the trade before I ever sold to it.
So the deal is shaped by every bad agency story I've heard at the supply house. No contract — month to month. The number is bought in your name, so if you ever fire me, it walks out with you, along with your customer list. And nothing goes live until you've signed off on every word the system is allowed to say.
Ask whoever else you're talking to whether their number can leave. Then ask who answers when it breaks at 6am. Here, both answers are Paul.
Self-check
Worth a call? Check first.
A good fit
- ✓ You run service calls and the phone matters
- ✓ Calls hit voicemail at lunch, nights, weekends
- ✓ Somebody will quote the jobs this books
Not a fit
- – New-construction only, no inbound calls
- – Nobody free to follow up booked work
- – You want a robot cold-calling homeowners; we don't do that, ever (it's illegal, and it should be)
If it's not for you I'll say so in the first ten minutes and point you somewhere useful. I work in this market, and wasting your afternoon isn't worth my name.
Questions contractors actually ask us
How fast can missed-call text-back be up and running?
Most setups go live within days, not weeks. You keep your existing business number, and we simply add automatic text-back when a call goes unanswered.
Will the Full Call Answering System sound robotic to my customers?
No. Modern AI voice sounds natural, is trained on your services and pricing rules, and hands off to you the moment a call needs a human. You approve exactly how it speaks before it ever answers a customer, and you can hear it yourself in the free demo.
Do I have to change my phone number?
No. Everything works with the number your customers already know. Calls you answer ring through exactly as they do today; we only step in when you can't pick up.
Am I locked into a contract?
No. Plans are month-to-month and you can cancel anytime. We keep clients by results, not paperwork.
What does it cost?
Simple monthly pricing, shown right on this page. It is typically less than the value of one job you'd otherwise lose to a missed call each month, with no setup surprises and no hidden fees.
I'm not technical. How much work is this for me?
Almost none. We do the setup, connect your number and calendar, and test everything with you before going live. If you can answer a text message, you can use this.
Can you get me more Google reviews?
We can't buy or fake them, and we wouldn't. What we do: text a review request the moment a job closes, when the customer is happiest, and draft a reply to every review that comes in. You approve each reply before it posts. More asks at the right moment means more reviews; every review answered means the profile looks run, because it is.
Do you only work with electricians?
Electrical contractors are our specialty, but the same systems work great for plumbing, HVAC, roofing, landscaping, and other home-service businesses anywhere in the U.S.
Stop handing jobs to the next guy on Google.
Book a free 20-minute demo. We'll call your business line, let it ring, and show you exactly what your customers would experience, live.
Fifteen minutes, no pitch, and you'll be talking to Paul, the electrician, not a sales rep.
What happens next
Prefer to talk now? Call or text us directly. Our own missed-call text-back is on, so you'll hear back either way.
(864) 477-7895Or text us to book:
Text (864) 477-7895 and we'll reply with open demo times.
Based in Upstate South Carolina (Greenville, Spartanburg, Greer, Simpsonville, Mauldin, Taylors, Easley, Anderson), and set up remotely for electrical contractors anywhere in the United States.