Terms of Service

Effective date: July 24, 2026

These Terms of Service ("Terms") govern your use of the Gridpoint Solutions LLC ("Gridpoint Solutions," "we," "us," or "our") website and services. By using our website or services, you agree to these Terms.

Our services

Gridpoint Solutions provides missed-call text-back, AI receptionist and voice booking, and website services to electrical contractors and other small service businesses. Services are provided on a month-to-month basis unless otherwise agreed in writing.

Acceptable use

You agree not to use our website or services for any unlawful purpose, to send unsolicited or abusive messages, to attempt to disrupt or gain unauthorized access to our systems, or to misrepresent your identity or affiliation when contacting us.

Limitation of liability

Our services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Gridpoint Solutions is not liable for any indirect, incidental, or consequential damages arising from your use of our website or services, including missed, delayed, or undelivered messages or calls.

Governing law

These Terms are governed by the laws of the State of South Carolina, without regard to its conflict-of-law principles.

SMS Terms

Program description: By opting in, you agree to receive text messages from Gridpoint Solutions and/or its clients, including appointment confirmations, missed-call follow-ups, service updates, and conversational replies related to scheduling and support.

Message frequency varies. Message and data rates may apply.

Reply STOP at any time to opt out of future messages. Reply HELP for help, or contact us at [email protected].

Carriers are not liable for delayed or undelivered messages.

For details on how we collect and use your information, including mobile information, see our Privacy Policy.

Changes to these terms

We may update these Terms from time to time. Changes will be posted on this page with an updated effective date.

Contact us

Gridpoint Solutions LLC, South Carolina
Email: [email protected]
Phone: (561) 613-3891