Privacy Policy

Gridpoint Solutions LLC ("Gridpoint Solutions," "we," "us," or "our"), based in South Carolina, provides missed-call text-back, AI receptionist and voice booking, and website services to electrical contractors. This policy explains what information we collect, how we use it, and the choices you have.

Information we collect

We collect information you provide directly, including: your name, phone number, email address, and message when you submit a contact form; your mobile phone number when you opt in to receive text messages from us or one of our clients; and basic analytics data (such as pages visited and general device/browser information) collected automatically when you use our website.

How we use your information

We use the information we collect to respond to inquiries and book demos, to provide and support our missed-call text-back and AI receptionist services on behalf of our clients, to send appointment confirmations, follow-ups, and service updates by SMS to numbers that have opted in, and to understand and improve how our website performs.

Cookies and analytics

Our website may use basic analytics tools to understand aggregate traffic and usage patterns. These tools may use cookies or similar technologies. You can control cookies through your browser settings; disabling them will not prevent you from using the site.

SMS / Text Messaging

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. No mobile information will be sold.

Text messaging originator opt-in data and consent will not be shared with any third parties.

How you opt in: You may opt in to receive text messages by submitting a website form and checking the SMS consent checkbox, or by texting or calling our business line at (561) 613-3891.

How you opt out: Reply STOP to any text message at any time to opt out of future messages. Reply HELP for assistance, or contact us at [email protected].

Data sharing

We do not sell your personal information. We may share information with service providers who help us operate our business (such as hosting, phone, and messaging platforms), and only as needed to provide our services, or when required by law.

Data retention

We retain contact-form and messaging information for as long as needed to provide our services, respond to inquiries, and meet legal or recordkeeping obligations, after which it is deleted or anonymized.

Your rights

You may request access to, correction of, or deletion of your personal information, or opt out of text messages at any time (reply STOP), by contacting us using the details below.

Contact us

Gridpoint Solutions LLC, South Carolina
Email: [email protected]
Phone: (561) 613-3891